Create your first autonomous support agent

Fintech support that turns customer messages into verified, policy-safe resolutions — powered by your live stack, in every channel you already use.

Let's chat

Resolve

Resolve fintech support. Your agent handles it perfectly.

The agent works wherever your customers reach you. Any channel, any market, any policy.

Resolve across channels

Email, chat, WhatsApp, Telegram, and your helpdesk widget — the agent sees every conversation in one place.

Escalate with context

When confidence drops, humans get the full thread, live data pulled, and why the agent handed off.

Verify with live data

Pulls CRM, KYC, and banking state before replying — so verification and payment answers are never guesses.

Comply by default

Every query, data pull, and response is logged in real time — audit-ready exports your regulators expect.

Escalate

Your agent escalates before it guesses.

supVision goes beyond deflecting tickets: routing by confidence, attaching live data, logging why it handed off, and keeping your team in control.

Set the score where the agent resolves alone versus routes to a human. Different rules per query type — verification, disputes, payments — without engineering.

Humans receive the entire thread, channel history, and what the agent already tried. No asking the customer to repeat themselves.

CRM, KYC status, transaction logs, and policy snippets travel with the escalation so your team acts on facts, not screenshots.

Every handoff records why confidence dropped and which data was pulled — audit-ready for QA and regulators.

Verify

Your agent verifies before it replies.

supVision checks live account state, KYC status, and your policies — so every answer is grounded in facts, not guesses.

Book a demo

Support ticket

Why was my payment declined?

Card ending 4242 — 3DS failed at 14:32 UTC. Customer eligible to retry with another card.

Verified against live processor data

Live data

The agent pulls CRM, core banking, and processor status before it replies — so every answer matches the customer's real account state, not a generic script.

Comply

Stay compliant — every decision logged.

supVision was built for regulated financial services: full audit trails, exportable logs, and responses that stay inside your policy — on every channel.

Learn more

Full audit trail

Every query, data pull, response, and confidence score is logged in real time — query to outcome, timestamped and searchable.

Regulator-ready exports

Export decision trails in formats your auditors and regulators expect — no manual reconstruction after the fact.

Policy-safe responses

Approved templates and out-of-scope rules keep the agent inside your compliance boundary — no financial advice, no unauthorized actions.

Connect

Built for your stack — not a platform migration.

supVision connects to your existing stack. No migration required.

Instant messaging & bot automation

Gmail

Email support automation via Gmail

Mail / SMTP

Generic email channel via SMTP

Outlook

Microsoft 365 email & calendar

+29 more ↓

Let's talk about your stack →

GDPR Compliance

GDPR-compliant data handling and right-to-erasure support

PCI DSS Aligned

PCI DSS aligned, no raw card data ever touches our system

NDA-Protected Data

All data encrypted end-to-end and protected under a signed NDA — we cannot see your customer records

Learn more

Frequently Asked Questions

supVision is built for the full spectrum of fintech support: identity verification questions, transaction disputes, payment failures, account onboarding, card and limit queries, and regulatory information requests. If it's a repeatable support case in a financial services context, supVision can resolve it autonomously.

Most teams are live within 3–5 business days. supVision connects to your existing helpdesk, CRM, and identity verification providers - no platform migration required. You configure escalation rules, set confidence thresholds, and go. There is no 6-month implementation project.

supVision escalates to a human agent with full context, the conversation history, the decision trace, and the reason for escalation. Your team never starts from zero. You control the confidence thresholds that trigger escalation, and every handoff is logged for audit.

Yes. GDPR and PCI DSS compliance is built into the product, not added on top. supVision never stores raw card data, supports right-to-erasure requests, and produces a full audit trail for every automated decision. All infrastructure is SOC 2-aligned with end-to-end encryption in transit and at rest.

supVision integrates with the tools your team already uses - Zendesk, Intercom, Salesforce, Freshdesk, and custom CRMs. It also connects to your identity provider and knowledge base to resolve queries with real data and your own internal policies, not generic responses.

Ready to deploy your Support Agent?

Most teams are live within 3 days. No platform migration. No 6-month project.

Book a demo See pricing