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supVision.ai
supVision.ai

Multi-language Support

50+ languages out of the box, zero localisation effort.

50+ languages nativelyFinancial terminology per languageRegulatory context per regionAuto-detection
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Capabilities

Multi-language Support. Your agent handles it perfectly.

Expanding to a new geography used to mean hiring local support staff or running slow, error-prone machine translation on top of an English-only agent. supVision's Support Agent operates natively in 50+ languages - understanding regional nuance, financial terminology, and regulatory context per market.

50+ languages natively

The agent reads and responds in the customer's language without translation middleware. Supported languages include Arabic, Mandarin, Hindi, Russian, Portuguese, and all major European languages.

Financial terminology per language

Generic translation fails on financial terms. supVision is trained on fintech-specific vocabulary in each language - your customers get accurate, professional responses.

Regulatory context per region

Verification requirements, dispute resolution rules, and compliance language differ by jurisdiction. The agent applies the correct regulatory framing based on the customer's geography.

Auto-detection

The agent detects the customer's language automatically from the first message. No language selection required. No forms to fill in.

How it works

From query to resolution — step by step.

See how supVision handles multi-language support in your live support flow.

Arabic, Polish, Vietnamese - whatever they use. The agent receives the message and identifies the language within the first sentence.

Account data, verification status, and transaction records are pulled from your systems - the same as for any other language. Language does not affect data access.

The agent responds natively - not via translation. Financial terminology, tone, and regulatory framing are correct for the customer's region.

If the case escalates, your human agent receives the full conversation in the original language plus an English summary. Any agent on your team can take it forward.

Multi-language Support

Go global without going back to hiring.

50+ languages, no local support staff required. Most teams live in 3 days.

Book a demoSee pricing

Frequently Asked Questions

supVision is built for the full spectrum of fintech support: identity verification questions, transaction disputes, payment failures, account onboarding, card and limit queries, and regulatory information requests. If it's a repeatable support case in a financial services context, supVision can resolve it autonomously.

Most teams are live within 3–5 business days. supVision connects to your existing helpdesk, CRM, and identity verification providers - no platform migration required. You configure escalation rules, set confidence thresholds, and go. There is no 6-month implementation project.

supVision escalates to a human agent with full context, the conversation history, the decision trace, and the reason for escalation. Your team never starts from zero. You control the confidence thresholds that trigger escalation, and every handoff is logged for audit.

Yes. GDPR and PCI DSS compliance is built into the product, not added on top. supVision never stores raw card data, supports right-to-erasure requests, and produces a full audit trail for every automated decision. All infrastructure is SOC 2-aligned with end-to-end encryption in transit and at rest.

supVision integrates with the tools your team already uses - Zendesk, Intercom, Salesforce, Freshdesk, and custom CRMs. It also connects to your identity provider and knowledge base to resolve queries with real data and your own internal policies, not generic responses.

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