Pricing
Flat monthly plans based on your support volume. Your costs stay stable as you scale, no hidden fees, no per-resolution charges.
Starter
For early-stage fintech teams automating their first support flows.
Usage
- Up to 500 AI-resolved tickets / month
- 1 active support agent
- 2 communication channels (email + chat)
- 30-day audit log retention
Capabilities
- Identity verification & onboarding queries
- Standard escalation to human agent
- Pre-built fintech response templates
- Basic analytics dashboard
- Email support (48h response)
Best for: Startups and small fintech teams handling under 500 tickets/month.
Growth
For scaling fintechs with high ticket volume and compliance requirements.
Usage
- Up to 3,000 AI-resolved tickets / month
- 3 active support agents
- 5 channels (email, chat, WhatsApp, Telegram, API)
- 90-day audit log retention
Capabilities
- Identity verification, dispute resolution & transaction queries
- Custom escalation rules & confidence thresholds
- Multi-language support (20+ languages)
- API access & webhook integrations
- Advanced analytics & resolution reports
- Priority chat support (8h response)
- Everything in Starter
Best for: Growing fintech companies expanding to new markets with complex support needs.
Enterprise
Private infrastructure, higher limits, and tailored compliance workflows.
Usage
- Unlimited AI-resolved tickets
- Unlimited support agents
- All channels + custom integrations
- Unlimited audit log retention
Enterprise-grade
- Full identity verification, disputes, transactions & custom workflows
- Private cloud infrastructure & dedicated environment
- Custom SLAs with guaranteed uptime
- 50+ languages with regional compliance rules
- Compliance reporting & regulator-ready exports
- Security reviews & penetration test support
- Dedicated Customer Success Manager
- Engineering onboarding support
- Everything in Growth
Best for: Regulated financial institutions, payment processors, and global fintech enterprises.
Plans & features
Not sure which plan fits?
Talk to us. We'll recommend the right plan based on your ticket volume, geography, and compliance requirements.
Talk to sales