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supVision connects to your existing stack. No migration required.

Telegram
Instant messaging & bot automation
- Receive & reply to customer messages
- Send automated notifications
- Handle file & document requests

Gmail
Email support automation via Gmail
- Parse inbound support emails
- Auto-reply with personalised answers
- Classify and route by topic

Mail / SMTP
Generic email channel via SMTP
- Inbound email parsing
- Outbound reply automation
- Thread-aware conversations

Outlook
Microsoft 365 email & calendar
- Read & respond to support emails
- Calendar-based scheduling triggers
- Teams escalation handoff

Excel / Sheets
Export reports to Excel & Google Sheets
- Automated resolution reports
- Ticket volume & SLA exports
- Verification audit trail exports

Looker Studio
Live support dashboards in Looker Studio
- Real-time resolution rate dashboards
- Escalation trend visualisation
- CSAT & SLA tracking

Power BI
Support analytics inside Power BI
- Automated data connector
- Resolution & escalation KPIs
- Multi-team performance views

Tableau
Enterprise BI for support & compliance
- High-volume data visualisation
- Regulator-ready audit exports
- Cross-team performance views

Metabase
Self-serve support analytics
- No-code question builder
- Resolution & volume tracking
- Escalation funnel analysis

BigQuery
Decision logs & audit data in BigQuery
- Full decision log streaming
- Long-term audit data storage
- SQL-queryable support history

Customer support over WhatsApp Business
- Real-time message handling
- Rich media & document support
- Template message automation
Frequently Asked Questions
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If it has a REST API, we can connect it. Talk to us and we'll confirm compatibility before you sign anything.
